Privacy Policy

Effective Date: 21 jan 2025

At https://lummeo.com, protecting your personal data is a priority. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products.

By using this website, you agree to the terms of this Privacy Policy.

1. Data Controller

The data controller responsible for processing your data is: 

  • Name: SALOMON MARTIN
  • Business Registration Number (SIRET/SIREN): 97879543300017
  • Address: 10 RUE DE PENTHIEVRE 75008 PARIS
  • Email: contact@lummeo.com

2. Data Collected

We collect the following types of personal data:

When you place an order or create an account:

  • Full name
  • Email address
  • Phone number
  • Billing and delivery address
  • Payment details (processed securely, not stored by us)

When you browse our website:

  • IP address
  • Browser type and version
  • Device type
  • Cookies (see section 6 for details)

Optional data:

  • Preferences or additional information you choose to provide (e.g., in customer service inquiries).

3. Purpose of Data Collection

We collect your data for the following purposes:

  • Order processing: To fulfill and deliver your orders.
  • Customer support: To respond to your inquiries and provide assistance.
  • Marketing and communication: To send you newsletters, promotional offers, or updates (with your consent).
  • Website improvement: To analyze website usage and enhance your browsing experience.

4. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Contractual necessity: To process your orders and provide the requested services.
  • Legal obligations: To comply with applicable tax and accounting laws.
  • Consent: For email marketing or cookie usage (when applicable).
  • Legitimate interests: To improve our services and prevent fraud.

5. Data Sharing

Your data may be shared with third parties only when necessary:

  • Service providers: For payment processing, order delivery, and website hosting (e.g., Stripe, PayPal, shipping companies).
  • Authorities: When required by law (e.g., tax authorities, customs for UAE shipments).

We do not sell, rent, or share your data with unauthorized third parties.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience.

Types of cookies used:

  • Essential cookies: Required for website functionality (e.g., shopping cart).
  • Analytical cookies: To measure website traffic and usage (e.g., Google Analytics).
  • Marketing cookies: To deliver personalized ads (with your consent).

You can manage or disable cookies via your browser settings. Note that disabling cookies may affect certain functionalities of the website.

7. Data Retention

Your personal data is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Order details: Retained for 6 years (as required by French tax laws).
  • Marketing data: Retained until you withdraw your consent.
  • Website analytics: Retained for 26 months (e.g., Google Analytics).

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Examples of measures:

  • Secure payment processing through encrypted gateways.
  • Restricted access to personal data within our systems.
  • Regular updates to software and security protocols.

9. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Access: Request a copy of your data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request the deletion of your data (subject to legal retention requirements).
  • Restriction: Limit the processing of your data.
  • Objection: Object to processing based on legitimate interests or for marketing purposes.
  • Data portability: Receive your data in a structured, commonly used format.

To exercise any of these rights, contact us at contact@lummeo.fr

10. International Transfers

If you are located in the UAE, your data may be processed in France or by third-party providers in other countries. We ensure that appropriate safeguards are in place to protect your data during such transfers.

11. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and significant updates will be communicated to you directly.

12. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

  • Email: contact@lummeo.com
  • Phone: +33 7 56 86 61 50

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